What do I do if I am interested in a property I see on your website?
Email us at rentals@theshandongroup.com or fill out the form on our properties page and we will respond to you regarding the current status of the property.
WE DO NOT RENT ANY PROPERTIES SIGHT UNSEEN UNLESS THERE ARE PREAPPROVED SPECIAL CIRCUMSTANCES OR YOU ARE IN THE MILITARY AND STATIONED ELSEWHERE.
What is your rental process?
- View the Property
- Fill out our Application
We require that everyone over the age of 18 to complete an online application. For roommates, one roommate will start his application and then will follow the prompts to invite the other roommates to apply. The lead roommate will need to know the other roommates’ email addresses. To create a portal to submit an application, click the “APPLY NOW ” button on our website. **Application fees are non-refundable** - Pay your $125 application fee online and security deposit in person at our office.
We must receive the security deposit to process the application. If you are not approved, the security deposit will be returned to you. To take a property off of the market, your completed online application with three months’ of pay stubs, copy of federal or state-issued ID, accurate information for contacting previous landlords, and Parent Guarantor Forms where applicable must be completed and submitted.WHAT IF I AM A STUDENT AND NEED A PARENT GUARANTOR? You will need to provide your parents’ email address and they will be sent a link to the portal to be approved as a guarantor.
SECURITY DEPOSIT FEES: Each property has a different security deposit requirement. The minimum security deposit will be the equivalent of one month’s rent.
NO APPLICATION IS RUN UNTIL ALL FEES ARE PAID.
Application fees and security deposits must be paid in two separate forms of payment. For the security deposit, leave the “TO” portion blank in case the deposit has to be returned to you if you are denied. WE DO NOT ACCEPT MONEY ORDERS. PAYMENT MAY BE MADE BY CERTIFIED CHECK. **Application fees are non-refundable.** If you are not approved, your security deposit will be returned to you. - Wait for your Decision
- If you are denied, we will contact you and your security deposit can be picked up in our office
- If you are approved, you will be issued a lease through your portal.
What do you check for on the application?
- Credit Report
We look at the whole report, not just the score and require a minimum score of 575.
- Income Verification
We check for verifiable income that is a minimum of THREE TIMES the monthly rental amount.
- National Background Check
- Previous Rental History
What are your payment policies?
Rent is due on the 1st of each month. It is considered late after 5:00 p.m. on the 5th of each month. If you are mailing it, it has to be postmarked before the 5th. After the 5th of each month, a 10% late fee is charged of the total rental amount.
Please note that after your move in, we DO NOT accept in person payments or Money Orders. Rent may be mailed, paid online on your portal, or paid with CashPay at any WalMart or Kroger.
What forms of payment do you accept?
RENT MAY BE PAID IN ONE OF THE FOLLOWING WAYS:
1. Pay directly on your tenant portal through your bank account (ACH). This is the most economical way to pay online. TheAppfolio processor charges a flat fee of $2.49 per transaction for paying with a bank account (ACH) number. You will need your routing number and bank account number to use this option.
2. Pay directly on your tenant portal with a credit or debit card. The Appfolio processor charges 2.99% of the total amount you are charging per transaction if you use a credit card. The Appfolio processor charges a flat fee of $9.99 to pay with a debit card.
3. Pay with cash at any Walgreens, CVS, or Wal Mart using your Payslip barcode. Text us at 406-732-6710 if you do not have your Payslip barcode OR you can retrieve it by logging onto your tenant portal. The vendor charges $4.99 for this service.
4. Mail a personal check, certified check, business check, or cashiers check to our office. For the safety of your payment, do NOT mail money orders.
We apologize, but we cannot accept cash. We do not have in-office capabilities to accept credit or debit cards. If you wish to pay with a credit or debit card, please use your tenant portal.
May I change roommates during my lease agreement?
Possibly, with our approval after they complete the application process and with the approval of any remaining roommates. However, changing roommates will require your new roommate to fill out the application, pay the application fee, and the additional roommate switch paperwork fee. The security deposit we have stays with the property and it is up to the incoming and outgoing/remaining residents to discuss and handle without office involvement. The new incoming roommate will have to sign the existing lease agreement and accept the property in the current condition and will take on the current pre-agreed upon responsibilities to include utilities, owed rent, maintenance, etc… SUB-LEASING IS NOT ALLOWED.
I am thinking about moving. What should I do?
You need to inform The Shandon Group according to the terms of the lease in writing stating your move out intentions. Make sure to check your lease to verify how many days’ notice you have to provide. If you are breaking your lease, please remember you are responsible for rent and the utilities provided for in the lease until it is re-rented or your lease expires.